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Privacy Policy

Last updated: 12/12/2025

This Privacy Policy explains how Ankit Bhangar, LCC (“we”, “us”, or “our”) collects, uses, and shares information about you when you visit or use our website located at https://podsque.com and any other websites, applications, or services that link to this Privacy Policy (collectively, the “Services”).

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who we are and how to contact us

Controller:
Ankit Bhangar, LCC
Email:business@podsque.com
Address: 131 Continental Dr Ste 305, Newark, DE 19713, United States

If you have any questions or requests regarding this Privacy Policy, please contact us at:
Email: business@podsque.com

If you are located in the EEA/UK or other regions with data protection laws, the controller for your personal data is the entity listed above.

2. Information we collect

We may collect the following categories of information:

2.1 Information you provide directly

  • Contact details: Name, email address, phone number, shipping/billing address.

  • Account information: Username, password (hashed), and preferences if you create an account.

  • Order details: Products purchased (e.g., Podsque organizers or accessories), pricing, currency, and related order notes.

  • Payment information: We do not store full payment card details. Payments are processed by third-party payment providers (e.g., Stripe, Razorpay, PayPal, Kickstarter, etc.). These providers may collect and store your payment information in accordance with their own privacy policies.

  • Support communications: Messages you send us via email, forms, or chat, including attachments and any details you choose to provide.

  • Marketing and survey responses: Information you provide when you sign up for newsletters, join waitlists or pre-launch lists, or respond to surveys related to Podsque.

2.2 Information collected automatically

When you access or use our Services, we automatically collect certain information, such as:

  • Usage data: Pages viewed, links clicked, time spent on pages, referring/exit pages, and general usage patterns.

  • Device and log data: IP address, browser type, operating system, device identifiers, and access timestamps.

  • Cookies and similar technologies: We use cookies, pixels, and similar technologies to recognize your browser or device, remember your preferences, and measure performance.

You can control certain cookie settings via your browser. If you disable cookies, some features of the Services may not function properly.

2.3 Information from third parties

We may receive information about you from third parties, such as:

  • Payment and fulfillment partners (e.g., Kickstarter, Shopify, payment gateways, logistics partners).

  • Marketing and analytics providers (e.g., advertising platforms or analytics tools that provide aggregated or behavioral data).

  • Social media platforms if you interact with us via social features (likes, follows, comments).

We process this information in accordance with this Privacy Policy and any additional restrictions imposed by the source of the data.

3. How we use your information

We use the information we collect for the following purposes:

  1. To provide and operate the Services

    • Processing orders, payments, shipments, and returns.

    • Managing your account and user preferences.

  2. To communicate with you

    • Sending order confirmations, shipping updates, and transactional notifications.

    • Responding to your inquiries, support requests, and feedback.

  3. To improve and personalize your experience

    • Analyzing how users interact with our Services to improve our products, content, and UX.

    • Personalizing content (e.g., showing relevant product information or offers).

  4. To conduct marketing and research

    • Sending newsletters, product updates, offers, or pre-launch information (where permitted).

    • Running surveys, polls, and research to better understand how people use coffee pods/beans and organizer products like Podsque.

  5. To maintain security and prevent misuse

    • Monitoring for fraud, abuse, or security threats.

    • Enforcing our Terms & Conditions.

  6. To comply with legal obligations

    • Responding to lawful requests from authorities.

    • Keeping records for tax and accounting purposes.

Where required under applicable law, we will rely on appropriate legal bases for processing (e.g., contractual necessity, legitimate interests, consent, or legal obligation).

4. Legal bases for processing (EEA/UK users)

If you are located in the EEA/UK, we process your personal data on the following legal bases:

  • Contractual necessity: To perform our contract with you (e.g., when you purchase a Podsque product).

  • Legitimate interests: To improve our Services, prevent fraud, and market similar products, where not overridden by your rights.

  • Consent: For certain marketing communications, non-essential cookies, or where required by law.

  • Legal obligations: To comply with applicable law (e.g., tax, accounting).

You may withdraw your consent at any time where our processing is based on consent.

5. How we share your information

We do not sell your personal information. We may share information in the following circumstances:

  1. Service providers:
    With trusted vendors who perform services on our behalf, such as:

    • Payment processing

    • Order fulfillment and shipping

    • Web hosting and infrastructure

    • Analytics and advertising measurement

    • Customer support tools

  2. Business transfers:
    In connection with a merger, acquisition, financing, or sale of all or part of our business.

  3. Legal and compliance:
    To comply with applicable laws, legal processes, or lawful requests, or to protect the rights, property, and safety of Podsque, our users, or others.

  4. With your consent:
    Where you explicitly agree to us sharing your information for specific purposes.

6. International data transfers

Your information may be processed and stored in countries other than your own, which may have different data protection laws. We take appropriate safeguards (such as standard contractual clauses, where applicable) to protect your information in accordance with this Privacy Policy and applicable law.

7. Data retention

We retain your personal information only as long as necessary for the purposes described in this Privacy Policy, including:

  • For as long as you have an account with us.

  • For the duration necessary to fulfill orders and provide support.

  • For as long as required by law (e.g., tax and accounting records).

When information is no longer needed, we will delete, anonymize, or securely store it.

8. Your rights and choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we correct inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data under certain conditions.

  • Restriction: Request restriction of processing in certain circumstances.

  • Portability: Request your data in a structured, commonly used, machine-readable format.

  • Objection: Object to processing based on legitimate interests or direct marketing.

  • Withdraw consent: Where processing is based on consent, withdraw that consent at any time.

To exercise any of these rights, please contact us at business@podsque.com. We may need to verify your identity before handling your request.

For California residents and others with similar rights (e.g., under CCPA/CPRA), additional rights may apply (such as the right to know, delete, or opt out of certain sharing). We will honor these rights as required by law.

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

9. Marketing communications

You can opt out of marketing emails at any time by:

  • Clicking the “unsubscribe” link in the email; or

  • Contacting us at business@podsque.com

Even if you opt out of marketing, we may still send you non-marketing messages such as order updates or important service notices.

10. Cookies and tracking technologies

We use cookies and similar technologies to:

  • Remember your preferences (e.g., language, cart contents).

  • Provide core site functionality.

  • Analyze site traffic and performance.

  • Support marketing and retargeting efforts.

You can usually set your browser to refuse cookies or alert you when cookies are being sent. Some features may not function without cookies.

Where required by law, we will present a cookie notice or banner and ask for your consent for certain cookie categories.

11. Children’s privacy

Our Services are not directed to children under the age of 13 (or equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate consent, we will delete it.

12. Third-party websites and services

Our Services may contain links to third-party websites, services, or integrations that are not operated by us. This Privacy Policy does not apply to such third-party properties, and we are not responsible for their content or privacy practices. We recommend reviewing their privacy policies.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of the Services after the updated Privacy Policy becomes effective signifies that you have read and understood the changes.

14. Contact

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Ankit Bhangar, LCC
Email:business@podsque.com
Address: 131 Continental Dr Ste 305, Newark, DE 19713, United States